What is SimpleBase Help Desk and Inbox?

Connect your inbox, tickets, and knowledge base into one central.

Inbox; where the customer conversations happen

Manage your conversations.

Resolving Tickets

Easily resolve, find, and reopen customer tickets with simple clicks.

Assigning Tickets to your colleagues

How does ticket assignment work?

Know your customers better

Unlock personalized support.

Adding notes to conversations

Learn how to add internal notes to conversations.

Using Saved Replies to ease the support

Quick Responses at Your Fingertips.

Setting Availability for your agents and chat widget

Let your customers know your working hours.