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Help Desk

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AI Chatbot

Training your AI Chatbot Customizing your AI Chatbot

Knowledge Base

Collections and Categories Articles Customization Private Knowledge Base Languages Domain Management

Chatbox (AI and Live Chat Widget)

Customize your chatbox Integrating to your website

Team

Managing your team

Workspaces

Managing Workspaces
  • AI Chatbot
  • Customizing your AI Chatbot
Customizing your AI Chatbot

Changing GPT Version

You can choose the GPT version to use for your AI Chatbot.

Create OpenAI API key and add it to your account

Learn how to create an OpenAI API key and how to add it to your SimpleBase account.

Enable Human Handoff

Handoff conversations to a human agent.

Manage your OpenAI Key

Learn how to manage your OpenAI Key.

Keep your AI Chatbot up-to-date with your Knowledge Base articles

Learn how to keep your AI Chatbot up-to-date.

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SimpleBase is a complete customer support platform, featuring a modern and sleek design. Create an AI chatbot in seconds, resolve customer tickets, and publish your Knowledge Base.

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