What is SimpleBase Help Desk and Inbox?

Connect your inbox, tickets, and knowledge base into one central.

Help Desk

SimpleBase Help Desk is made up of key features to enhance your customer interactions. The Inbox puts all messages in one spot so you can reply faster. Analytics shows you how well your team is doing by tracking things like how quickly you answer customers. You can also set up saved replies for common questions to save time, and set your working hours so customers know when they can expect to hear back from you.

Inbox

The Inbox is where all your customer interactions live. It's a single place for you to view, manage, and respond to customer queries, making your support efforts more organized and efficient.

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Inbox; where the customer conversations happen