How to remove specific knowledge from training data?

To eliminate trained knowledge from AI Chatbot, go to the AI Chatbot section on your dashboard and navigate to the Data Sources (Train AI) tab.

You can view your trained data sources here; simply select a trained data or external data source, and use the dropdown menu next to your article or external data source. Click Delete Data to remove it.

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What kinds of data sources can be used to train your AI Chatbot?
Conversation History: Review interactions between the AI Chatbot and your customers